What The Account Terms Cover
The Terms & Conditions explain who may access the account, how phone verification supports account control, and what happens when details do not match during a wallet or bank check. They also describe your duties when using DANA, OVO, GoPay, QRIS, bank transfer or a virtual
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account, including keeping payment references accurate. Access or eligibility depends on local law, and our terms apply only where local law permits. If a rule changes, we show the current wording on this policy page rather than relying on an older copy. Your account activity may
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be paused while we clarify ownership, payment status or unusual sign-in behaviour. The terms also cover account closure requests, policy changes, and the route for asking us to correct a record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.